Relevant Interested Parties

We have identified our key interested parties and their needs/expectations that are relevant to our ISO Management System.

Interested Parties Needs/Expectations Compliance Obligations
Directors & Senior Managers Promote a positive corporate culture that values safety, quality, and ethical conduct. Ensure that risks related to environmental impact, safety, and product/service quality are managed and mitigated effectively. Monitor, measure, and report on the effectiveness of the management system Ensure the organization complies with relevant laws, regulations, and standards in every area of operation. This includes health and safety laws, environmental regulations, employment laws, data protection rules, and industry-specific regulations.
Staff clear instruction of requirements, training, and appropriate reward systems employment contract. Ensure adherence to health and safety laws, environmental regulations, employment laws, data protection rules, and industry-specific regulations.
Patients & visitors safe and functional environment legal and service agreement
Trust Board & Charity as business plan service partnership agreement
other departments/wards safe and functional environment service partnership agreement
Local Residents /Neighbours/ Community Action Groups nuisance levels kept to minimum published legislation
Legal Entities (e.g. local authority, government) adhere to regulations and bye-laws published legislation
Contractors/Service Partners/ Suppliers/ Utility providers clear instruction of requirements, timely payment, provision of information contractual
Registration/Certification Bodies adhere to requirements of standards and conditions of registration standards compliance
Version Date Title Author Approver Review Date
0.1 07-05-2024 Interested parties Nigel Walker Draft
1.0 13-08-2024 Interested parties Nigel Walker ISO Accreditation Project Board 13-08-2025
1.1 24-01-2025 Interested parties Nigel Walker ISO Accreditation Project Board 23-01-2025

Changelog

Version Change(s)
0.1 Initial draft
1.0 Final version approved by Project Board 13-08-2024
1.1 Added seperate entries for Directors & Senior Managers